Privacy policy

1. Who we are

This Privacy Policy explains how iAlphas.com ("iAlphas", "we", "us", "our") collects, uses and discloses personal information through ialphas.com and our related forms, emails and services (the "Site"). We are responsible for that information. This policy is part of our Terms of Service.

2. What we collect

• Contact details you type into our forms: name, work email, phone (optional), company (optional), the service you need, how we can help and the best time to reach you.
• Referrals: your name and email, and the name and contact details you give us for the business contact or HR contact you refer, plus the company you work for when you refer your HR contact.
• Engagement information under an Engagement Agreement: records you choose to share so we can deliver Technology Solutions engagements (for example workflows, systems, data samples, credentials you choose to provide, and business contact details).
• Referral rewards: payout and tax form information (for example a Form W-9).
• Privacy requests and messages you send us.
• Basic technical data our hosting provider records to deliver and protect the Site, such as IP address, browser type and pages requested.

3. Where it comes from

From you, from the people who refer you or whom you refer, from our payment processor (payment status), and automatically from your browser when you use the Site.

4. How we use it

• To reply to you and provide what you asked for.
• To route your request to the right specialist, deliver the Services under your Engagement Agreement, contact a referred person once to introduce our Services, and run the referral program and its tax reporting.
• To keep the Site secure and prevent fraud, spam and repeat submissions.
• To send service messages. We send marketing email only if you asked for it or the law allows it, and every marketing email has an unsubscribe link.
• To meet legal, tax and accounting duties and enforce our Terms.

We do not use your information for a new purpose that is not compatible with these without telling you first and, where the law requires, asking you.

5. Artificial intelligence

Some work may be done by AI agents under human review. You will always know when an agent, not a person, is doing the work. AI and SI outputs can be wrong; review them before you rely on them. When we use an AI model to help with your request, the model provider processes your information only to give us a result, under terms that do not allow it to train its models on your information. We do not use your information to train AI models.

6. Who we disclose it to

• Service providers who act on our instructions under written agreements: Cloudflare hosts the Site and stores form submissions. SMTP2GO delivers our form notification emails. Stripe processes card payments when online payment opens. Where a Service is delivered with a Partner Provider, we share with that provider only what it needs to deliver that Service to you, and only after you ask for that Service.
• Authorities or others when the law requires, or to protect rights, safety and security.
• A buyer or successor if our business is sold or reorganized, under this policy.

We do not share your information with any other business or brand for its own use, including businesses that use the same software, unless you ask us to. Your iAlphas information is kept separate from any other site's data.

7. No sale, no sharing for advertising

We do not sell personal information and do not share it for cross-context behavioral advertising, and have not done so in the past 12 months. We honor Global Privacy Control signals as an opt-out request where the law requires.

8. Cookies and similar tools

The Site does not set cookies and does not load advertising or analytics scripts. Every page, image and font is served from our own domain.

9. Sensitive information

Tax form information for referrers includes a taxpayer identification number. Engagement records you choose to share may include credentials or other access details you provide for Technology Solutions work. We use them only to deliver the Service or pay rewards. If Pay Any-Day is offered on the Site, employee financial details for that benefit are collected by the provider, not by iAlphas.

10. How long we keep it

11. Security

We use reasonable administrative, technical and physical safeguards suited to the information. No system is perfectly secure. If a breach affects you, we notify you as the law requires.

12. Your choices and rights

You can ask to see, correct or delete your information, get a copy, or stop marketing email, at ialphas.com/privacy/request/ or [email protected]. Depending on where you live, including Indiana and other states with consumer privacy laws, you may have further rights such as opting out of targeted advertising, sale or profiling, and appealing our decision on your request. To appeal, reply to our decision email with "Appeal" in the subject. We verify requests before acting, respond within the time the law requires, and do not treat you differently for using your rights.

13. California residents

This section applies to California residents to the extent the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"), applies to us.

(a) Notice at collection. In the past 12 months we collected these categories: identifiers (such as name, email, phone and IP address); customer records (such as billing details and tax form information); commercial information (plans or services you asked about or bought); internet activity (pages requested); professional information (your business and role); and inferences we draw to recommend a service. Sources and purposes are in sections 2 to 4. We disclose these categories only to the service providers in section 6, for the business purposes in section 4. Retention is in section 10.

(b) Sensitive personal information. Where we collect it (section 9), we use it only for purposes the CCPA allows without a right to limit, so we do not offer a "limit" link. If that changes, we will add one.

(c) No sale or sharing. We do not sell or share personal information, including of consumers under 16, and have not done so in the past 12 months. Because we do not, we do not display a "Do Not Sell or Share" link. If that changes, we will add the link and honor opt-outs, including Global Privacy Control.

(d) Your rights. You may ask to know what personal information we collected, used and disclosed about you; to delete it; to correct it; to opt out of sale or sharing; and to limit use of sensitive personal information. We will not discriminate against you for using these rights.

(e) How to ask. Use ialphas.com/privacy/request/ or email [email protected]. We verify your identity by matching information you give us with what we hold. An authorized agent may ask for you with your signed permission, and we may ask you to confirm. We respond within 45 days, extendable once as the law allows.

(f) Shine the Light. California Civil Code section 1798.83 lets California residents ask once a year which personal information we disclosed to third parties for their direct marketing. We do not disclose personal information to third parties for their direct marketing. To ask, email [email protected] with "Shine the Light" in the subject.

14. Children

The Site is for adults. We do not knowingly collect information from anyone under 18, and never from a child under 13. If you think a child has given us information, contact us and we will delete it.

15. Where your data is processed

The Site is hosted in the United States, and your information is processed there. If we use a provider that processes it elsewhere, we use lawful safeguards.

16. Changes

If we make a material change, we post it here with a new Last updated date and, where we have your email, tell you before it takes effect.

17. Contact

iAlphas.com, [email protected]. Privacy email: [email protected]. Request form: ialphas.com/privacy/request/.